Return & Refund Policy

 Boutique Bounty Collections (“we,” “our,” “us”) curates Wearlume to deliver effortless style. We’re firm believers that style should be as effortless as the choices users (“you,” “your”) make.  

However, we understand that sometimes a return or exchange is necessary.   

If you happen to receive an item that doesn’t meet your expectations or is damaged, we’re here to help.   

You can reach out to our support team within 48 hours of receiving your order, and we’ll guide you through the process.   

Our goal is to make returns and exchanges as smooth and stress-free as possible.  

How to Return Your Purchase: Quick & Simple  

Start the Process Fast: Notify us within 48 hours of receiving your order to initiate a return.   
Item Condition: Ensure the product is in its original condition with tags and packaging intact.   
Got the Wrong Product? If you received the wrong item, we’ll either replace it or refund you.   
Our Team at Your Service: Our support team is here to walk you through the entire return process.   
Timeframe for Returns: After approval, exchanges and refunds are processed within 5-7 business days.  

Exclusions to Our Return Policy: What’s Non-Returnable  

Some products cannot be returned due to hygiene concerns or customization. We have clearly stated these restrictions on each product page for your convenience.   
Hygiene-Related Products: Items such as swimwear, innerwear, and socks are not eligible for return.   
Personalized Items: Customized or monogrammed products cannot be returned unless faulty.   
Final Sale Purchases: Items marked as "Final Sale" are not returnable.   
Used or Altered Products: Items that have been worn, washed, or altered are non-returnable.  

Return Shipping: Who’s Responsible for the Cost?  

In cases where the error is on our end, such as receiving the wrong or damaged item, we’ll take care of the return shipping cost.   
If you simply change your mind or the return is due to personal preference, you’ll be responsible for return shipping charges.   
For a smooth return process, we suggest using a reliable courier service and packing the item securely.   
Our support team will provide clear instructions if the product is defective, and you won’t incur any additional costs for returns in such cases.  

Refunds: Fast, Secure, and Transparent  

Once your return is received and verified, we begin processing your refund promptly.   
Each item undergoes a careful inspection to ensure it meets the return criteria before we approve the refund.   
Refunds are processed within 5-7 business days after verification.   
We’ll issue the refund to the original payment method used during the purchase.   
You will receive a confirmation email once the refund has been successfully processed.  

Need Assistance? Contact Us Anytime  

We know that returns can sometimes be a bit overwhelming, but don’t worry! Our customer support team is always here to assist you with any queries.   
If you need help understanding the return policy, or anything else, feel free to reach out.   
You can contact us at boutiquebountycollections@gmail.com, and we’ll ensure your return or exchange process is smooth and simple.   
Your satisfaction is our priority, and we’re here to make sure every part of your shopping experience is as pleasant as possible.